FBCCH Systems Support
This form may be completed if you are having issues or difficulty with any FBCCH IT systems. Please complete the form to submit a ticket.
Name
*
Email
*
This address will receive a confirmation email
Phone/Text
*
Communication Preference
*
Please select one option.
Text Ok
Please Call
Email
Any
SYSTEMS TROUBLESHOOTING:
Check all that apply.
CATEGORY
*
Please select all that apply.
Internet/Wifi
Software/Apps
Other
FREQUENCY
*
Please select all that apply.
The issue is continuous
The issue occurs intermittently
Other
SYSTEMS & DEVICE INFORMATION*
*
Please select all that apply.
iOS
ANDROID
Smartphone/ipad/tablet
PC/Mac (Laptop or Desktop)
Roku/TV
FBCCH App
Breeze
Planning Center Online
FirstColbertHeights.com
FBCCH Livestream
Online Giving/Text to Give
REMIND
Shop FBCCH
Other
*Please describe the issue you are having:
*
DATE (OR RANGE) OF OCCURENCE
LOCATION OF OCCURENCE (If on campus, please be specific in your description)
*
BROWSER
*
Please select one option.
Chrome
Safari
Firefox
Edge
Explorer
Other
BROWSER VERSION (Optional)**
**
In the browser's toolbar, click on “Help"or the Settings icon. Click the menu option that begins “About” and you'll see what type and version of browser you are using.
Attachment or Screenshot
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OFFICE USE
Case
*
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Open
Closed
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Description
This form may be completed if you are having issues or difficulty with any FBCCH IT systems. Please complete the form to submit a ticket.
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Please Fix the Following